Track Your Order

Track your order

When your order ships, we email you a tracking number and a tracking link. Use that link for the latest status.

  • Tracking can take 48 to 72 hours to show its first update, because international carriers scan the parcel after it leaves the origin facility.
  • Estimated delivery is 8-15 business days after your order ships.
  • The last leg of delivery is handled by a U.S. carrier. There is nothing to pay on delivery.

Cannot find your shipping email? Check your spam folder, or email contact@loyanabeauty.com with your order number and we will resend it. If tracking has not moved in 7 days, tell us and we will look into it with the carrier.